FULL COURT
Menu

Help

Protect the live game first

Start with the issue boundary—game plan, device, network or Google Play—before changing local data.

Common game-day checks

  • Confirm the correct roster, game settings and rotation were loaded.
  • Check device volume, vibration, battery restrictions and screen settings before tip-off.
  • If the clock was backgrounded, return to Live Game and compare it with the real match clock.
  • Use early sub or SUB NOW only when the real substitution occurs.

Purchase or restore

  1. Confirm the Google Play account that owns the purchase.
  2. Use a reliable network and let Play finish any pending transaction.
  3. Open Full Court and use restore or recheck.
  4. If access remains unavailable, record the app version, Play order ID if appropriate, and a privacy-safe description. Never send a purchase token.

Cancellation and refunds

Manage or cancel from Google Play subscriptions. Refund availability and decisions are governed by Google Play and applicable law.

Local data

Team, rotation and game records are stored on the device. Clearing app storage or uninstalling can remove them. Full Court currently has no account or cloud-sync recovery path.

Contact

Email support@kobe.net.au.

Include the app version, device model, Android version and concise reproduction steps. Do not send passwords, signing material, player details, service-account keys, payment details or secret values.